Once you've purchased this service, you will need to DM the band a pic or screenshot of your purchase to our Facebook account or email it to us at facethewheel2017@gmail.com . The band will then find a time that works for you and us, so we can video call with you for 30 minutes. You can ask questions. You can tell us about your dog. We can discuss almost anything. We can even perform for you personally via video from our practice space. We can record your voicemail message. Whatever you want to do with your purchased time for the most part and within reason. Comes with free album download of our first album. (We cannot guarantee every band member will always be present due to unforeseen circumstances.)